Privacy & Cookies Introduction We at leguano.ie adhere to Individuals privacy rights in relation to the processing of their personal data. These rights are contained in the Data Protection Acts 1988 and 2003. Use of the website implies an acceptance of this privacy policy. If you have any queries or concerns regarding the use of personal information please contact us by email at [email protected] or by post Barefoot Shoes, Kevin Griffiths, 8 Bothar An Chnoic, Claremorris, Mayo, F12 E7D0 Ireland and we will endeavour as best as we can to assist you. 1. Types of Information Collected Personal Data Personal Data is information that can be used to identify you. First Name/Last Name, Email Address, Telephone Number, Billing Address, Shipping/Postal. Non-Personal Data Non-Personal Data is information that cannot be used to identify or contact you. This is statistical and analytical data about our users browsing actions and patterns. 2. Why we collect the Information Why we collect Personal Data
To provide you with goods and services you have ordered
To contact you regarding your order
To respond to communications
To enter competitions
To inform you of promotions/events etc
In the case of Click and Collect to advise you that your order is ready
To contact you to provide feedback in relation to our service
Why we collect Non-Personal Data
Gain a better understanding of our website users site usage so that we can use this information to improve the website and provide our users with an enhanced customer experience
Estimate audience size and usage patterns
Store user preferences so we can customise the site and make it easier to navigate
To track return visitors
3. How we collect the Information Personal Data Register for our Site Functionality When you register with our website, we create an account for you and record your details in our database. Any time you make an order, we record your billing and shipping address details in our database so that you can select them quickly the next time you create an order. We collect the following:
Email
First Name/Last Name
Address Details
Mobile Phone
Password details
Order History Details
Complete an Order During the order process we collect the following:
Email
First Name/Last Name
Shipping Address Details & Billing Address Details if different
Mobile Phone/Land-Line
Order Details
Special Request Details
Make a Payment: Stripe Payments Our website uses Stripe Payments for accepting credit card payments. We don’t record your credit card details in our database as we just pass these on to Stripe Payments. More information about Stripe Payments can be found here: https://www.stripe.com Make a Payment: PayPal Our website accepts payment via PayPal. We don’t record your credit card details in our database as we just pass these on to PayPal. More information can be found here: https://www.paypal.com/ie/webapps/mpp/ua/privacy-full Contact Forms Data supplied via Forms are recorded in our database. We reply to all contacts made directly through email. Examples of forms included in our website include our Contact Us form. Data collected via this form include:
First & Last Name
Email Address
Telephone number
Message information
Email Marketing: Mail Chimp We will not bombard our customers with emails but from time to time and with your permission we will send you information on:
Upcoming sales or special offers
Information about New Products or New Arrivals
Information about an upcoming event we may be hosting that we would like to invite you to
We use Mail Chimp to engage with our customers via email. A customer may subscribe to our email via a) the checkout process b) contact us forms c) sign up to newsletter 4) create an account/register. A customer subscribes to the email by opting in and agreeing to receive future emails. The data collected includes a) name b) email address c) Telephone Number. There is an UNSUBSCRIBE link at the bottom of all our emails so that you can unsubscribe from our email database at any time. Personalisation: Nosto Delivery: An Post & Couriers We provide An Post & couriers with the following information so that your order can be delivered to you:
Customer Name
Customer Shipping Address provided by the customer
Telephone Number to contact you
Email Address to contact you
Non Personal Data Cookies We at leguano.ie use “cookies” on our website. Cookies are compiled of letters and numbers which are downloaded to your computer when you visit a website. The purpose of the cookies technology is to remember your movements on the website, the preferences you may have, the items you placed in your shopping basket and to enable us at leguano.ie to identify the number of people visiting our website. Necessary Cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without some these cookies. Google Analytics Google Analytics is a website analytics service offered by Google that gives us insights into how our online customers find and use our website. It uses statistics cookies which helps us to understand how visitors interact with websites by collecting and reporting information anonymously. The following cookie is used by google analytics.
Third Party Tracking Tools: Facebook Pixel Code A Facebook pixel is code that you place on a website. It helps to track conversions from Facebook ads, optimize ads based on collected data and build targeted audiences for future ads. Third Party Tracking Tools: Google Tags The customer can use the add this tool on the product page to share products they like. Third Party Tracking Tools: Google Ad Services Google uses a cookie called ads/ga-audiences to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across the website. AdRoll may place cookies on your browsers for targeted advertising purposes.
4. Customer Rights The General Data Protection Regulation (GDPR) May 2018 includes the following rights for individuals:
the right to be informed;
the right of access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to data portability;
the right to object; and
the right not to be subject to automated decision-making including profiling.
Please contact us on [email protected] or by post at Leguano Ireland, 7 Lisbaun, Claremorris, Mayo, Ireland if you have any questions or concerns about your data and we will do our best to help you. 5. Changes to Privacy Statement Any changes to the Privacy Statement will be posted on leguano.ie. This Policy was last updated on 12/09/2019 6. Contact Us Any questions, comments or queries regarding this Privacy Statement should be addressed to email: [email protected] Postal Address:Barefoot Shoes, Kevin Griffiths, 8 Bothar An Chnoic, Claremorris, Mayo, F12 E7D0 Telephone: 086 736 0875